FAQ | Anchor

Is setup and pack down included?

Yes we will set up for you and make sure everything is packed down and the area is tidy.

Do we supply ice in all packages?

Absolutely! We will make sure there is enough ice to cover everything you need for the event.

Does the Haywagon Bar require power?

Yes, we need a single plug to run the Haywagon Bar

Do we need access to water?

If there is access to water it makes the job easier on our staff, but we can run the bar without access to water.

Can we add extra hours onto service?

Absolutely!! Let us know how long your event requires bar hire and service then we will give you a quote for your extra hours.

Do we require a deposit?

Yes we will require a deposit as an acceptance to your quote.

Do we have insurance?

Yes, we have insurance for us and pubic liability insurance.

Can I get a refund?

We understand that there are circumstances where you have to cancel or reschedule an event. If the event is cancelled more than a week in advance we are happy to offer a full refund including your deposit. If it is less than a week from the event we will be unable to refund your deposit.

How far do we travel?

We will travel a 50km radius of Bendigo. We are happy to discuss costs to travel further.